Effective Date: September 19, 2025
Website: ticketwizard.net

TicketWizard (“we,” “us,” or “our”) respects the privacy of our event organizers (“you” or “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform to create, manage, and promote events.

1. Information We Collect

When you register and use TicketWizard as an Organizer, we may collect:

• Account Information: Name, email address, phone number, password, business details, and payment information.

• Event Information: Event titles, descriptions, locations, dates, times, pricing, refund policies, and related media.

• Financial Information: Bank account details, payout preferences, tax identification numbers, and billing records.

• Usage Data: IP addresses, browser type, operating system, device identifiers, login activity, and pages viewed.

• Communications: Support requests, emails, chat interactions, and notifications sent through the Platform.

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain the TicketWizard platform.

• Process ticket sales and payouts to Organizers.

• Verify your identity and prevent fraud.

• Display and promote your events on the Platform.

• Provide customer support and respond to inquiries.

• Send important updates, service notifications, and promotional communications (if opted-in).

• Comply with legal obligations and enforce our Terms of Service.

3. Sharing of Information

We may share your information with:

• Attendees: Limited event-related details such as your organizer name and contact information (if provided).

• Service Providers: Third-party vendors who process payments, provide analytics, hosting, or marketing services.

• Legal Authorities: When required by law, regulation, or court order.

• Business Transfers: In the event of a merger, acquisition, or sale of company assets.

We do not sell your personal information to third parties.

4. Data Security

We use industry-standard measures such as encryption, firewalls, and secure servers to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal data as long as your organizer account is active or as needed to comply with legal, tax, and regulatory obligations. Upon account closure, we may retain certain information for recordkeeping, fraud prevention, and legal compliance.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information.

• Restrict or object to certain processing.

• Request a copy of your data in portable format.

• Withdraw consent for marketing communications at any time.

Requests can be submitted by contacting us at support@ticketwizard.net.

7. Cookies and Tracking

TicketWizard uses cookies, tracking pixels, and similar technologies to:

• Authenticate users.

• Track event and sales performance.

• Improve platform usability and marketing.

You may adjust your browser settings to block cookies, but some features of the Platform may not function properly.

8. International Data Transfers

If you access TicketWizard from outside the United States, your data may be transferred to and processed in the U.S. and other jurisdictions that may not have the same level of data protection as your home country.

9. Children’s Privacy

TicketWizard is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from minors.

10. Updates to this Policy

We may update this Privacy Policy from time to time. Organizers will be notified of significant changes by email or through platform notifications. Continued use of the Platform after updates indicates acceptance of the revised policy.

11. Contact Information

For privacy-related questions or requests, please contact:

TicketWizard Privacy Team
Email: info@ticketwizard.net